Interseckt provides several levels of support to our clients.

Support options include 24-hour access to information about common problems, and contact with specialized personnel. The level of support is based on the nature of the solution provided.

Interseckt has a Customer Web Portal that allow users to:

• Access items bills, work performed, quotes requested and more, with just one click.
• Submit service tickets directly to us, anytime.
• Open tickets, ask questions, search for answers, check the work performed, the status of a request, and much more!
• Monitor tickets, update tasks, review invoices and check project status anytime.

As a result, customers spend less time on the phone and email.